Category Archives: Fresh Worldwide Press

What is going on in the Franchisig, Ho.Re.Ca, Hospitality and Retail business worldwide? A selection of my favorite news, with sustainability on top!

Virtual Stores Prove a Hit

The virtual store wall in a South Korea Metro Station by Tesco/Homeplus was last year big hit. Now the concept has evolved, and World’s first virtual shopping store – using the walls of Seonreung subway station in downtown Seoul – displays over 500 product, ranging from food to tissue papers.

Customers can choose the delivery time and date – for orders placed before 1 p.m delivery can  be effected the same day – and delivery cost is the same as  more traditional online stores.

“A major perk of this concept is that consumers don’t have to be anywhere near the virtual store to place an order. So, if you want to order replacements of a bottle of water that you have in your hand, you don’t have to stop by the subway station’s store. You just have to scan the bottle’s barcode with the Homeplus app., and then the products are delivered later to home or office.”- Quoted Sitch News

We are sure consumers in Far East markets – like Korea and Japan – welcome this kind of technology and are at their ease with mobile barcode scanning and m-payments, but what about all the other markets? Would for istance consumers in France or Spain quickly adopt this kind of purchasing behaviour? What is your opinion about this?

Seventeen Retailers awarded World’s Most Ethical Companies

The Ethisphere Institute, an international think-tank dedicated to the creation, advancement and sharing of best practices in business ethics, corporate social responsibility, anti-corruption and sustainability, named 145 companies to its sixth annual selection of the World’s Most Ethical (WME) Companies, 17 of which are retailers.world-most-ethical companies

In the retail food stores category are Safeway, Wegmans, Whole Foods Market, SONAE of Portugal, Kesko of Finland and the U.K.’s The Co-operative Group. Named in the general retail category are Costco, Target and the U.K.’s Marks and Spencer. In the specialty retail category are Best Buy, OfficeMax, Petco and Ten Thousand Villages, and in the apparel category Gap, Patagonia, Timberland and Comme Il Fau of Israel were recognized.

This year’s list covers more than three dozen industries, from aerospace to wind power, with 43 of the WME winners headquartered outside the U.S. Each 2012 honoree was chosen for promoting ethical business standards and practices by exceeding legal minimums for compliance, introducing innovative ideas that benefit the public and forcing their competitors to follow suit, according to Ethisphere Institute.

They demonstrate how corporate citizenship is undoubtedly tied to the success of a company’s brand and bottom line. “Each year the competition for World’s Most Ethical Companies intensifies as the number of nominations submitted for consideration grows,” said Alex Brigham, executive director of Ethisphere.

“This year’s winners know that a strong ethics program is a key component to a successful business model, and they continue to scrutinize their ethical standards to keep up with an ever-changing regulatory environment. Corporate ethics has become much more important globally, as well, and that is reflected in the truly global nature of this year’s honorees.”

Twenty-three companies have been honored each of the six years the WME has been awarded, including Patagonia and Starbucks. The evaluation and selection process for the WME Companies is based on a proprietary rating system, the corporate Ethics Quotient, consisting of five core categories — Ethics and Compliance Program (25 percent), Reputation, Leadership and Innovation (20 percent), Governance (10 percent), Corporate Citizenship and Responsibility (25 percent) and Culture of Ethics (20 percent). New York City-based Ethisphere Institute is dedicated to the creation, advancement and sharing of best practices in business ethics, corporate social responsibility, anti-corruption and sustainability.

via Seventeen Retailers Recognized as the World’s Most Ethical Companies – Green Retail Decisions.

Now available for purchase on selected stores in Italy and
on our Facebook store!

We were amazed by the final result – and even though these ECOFFEE tShirts were meant to be a concept, we received so many requests from our customers and supporters so that we were “compelled” to create a limited edition, capsule collection to be sold in selected stores and on our Facebook store.

T-shirts are available in khaki and brown colors for both male and female sizes. We also printed a very small quantity on yellow t-shirts, just for kids!

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As we previously mentioned, for each t-shirt sale we will proceed 1 euro to  GreenAdsBlue.org Foundation, thus supporting  water sanitation projects in 10 Masai villages.

And we are glad we decided to do that!
Hurry up or you will miss the opportunity to buy one (or more) of these unique ECOFFEE tShirts!

How to make your hotel greener: 40 easy steps to follow

Hotel Management Asia recently published a list supplied by Pineapple Hospitality we found really interesting and useful if you aim to make your hotel a greener one.green_hotel_image

1. Programmable and digital control of your HVAC systems: Use electronic thermostats in guestrooms with pre-set settings to minimize energy consumption.

2. Key Card Energy Management System turn off lights when guests are not in room.

3. A linen and towel reuse program is a must.

4. Consider either Organic Cotton Linens or Linens made with Tencel+Plus™

5. Ozone laundry systems reduce the Water, Energy and Chemicals used by the wash.

6. Advance Laundry Solutions also has new drying technology that reduces energy consumption by up to 90%, yet requires no vent and extends textile life.

7. In-room recycling.

8. Recycling containers in all public areas.

9. Use compact florescent light (CFL) bulbs and energy-saving lighting fixtures

10. Install motion sensor-activated lights in areas that are infrequently used.

11. Use natural light as much as possible in common areas, restaurants and meeting rooms. Consider changing window coverings or installing skylights to improve to reduce artificial lighting.

12. “Green roofs” create energy savings by acting as super insulators, keeping buildings warm in the winter and cool in the summer. They also serve as a storm water management systems, catching pollutants as they drain off the roofs.

13. If not plants, how about installing solar panels on your roof?

14. Improve window and door seals. You will save on heating and cooling costs, reduce noise levels and decrease dust circulation.

15. Improve air quality by circulating outside air into guestrooms.

16. Identify something that is being discarded and find re-use for that item – such as reusing old tablecloths to make napkins.

17. Turn off all lighting/equipment/computers when not in use.

18. Make guest registration paperless.

19. Scan and email instead of fax.

20. When you do need to print, use recycled paper, soy-based inks and print double-sided.

21. Biodegradable 100% recycled room keys.

22. Use biodegradable and all-natural bathroom amenities, such as soaps, lotions, shampoos and conditioners.

23. Use bathroom amenity dispensers rather than individually packaged amenities.

24. Buy amenities, food and cleaning products in bulk to reduce waste and transportation costs.

25. 1.6 gallon per flush toilets installed in all rooms and guest areas.

26. Low-flow faucet aerators installed throughout the building and in all guestrooms.

27. Use of environmentally friendly (low VOC) paints.

28. Check with your pest management company to ensure use of integrated pest management (IPM) products and policies that are environmentally friendly and reduce the use of chemicals.

29. Use groundcover and drought-resistant plants to reduce amount of mow-able grass on your properties.

30. Go Smoke-Free!

31. Serve meals buffet style to reduce packaging and waste.

32. Use electric buffet warmers rather than canned fuels.

33. Serve water by each guest’s request rather than pre-pouring.

34. Stop using plastic water bottles.

35. Offer guests bicycles for short trips instead of driving.

36. Consider hybrid or electric vehicles for your fleet.

37. Used recycled rubber for the cardio room floor, or recycled tiles for pool floors.

38. Upcycle or recycle items you no longer need or use for their original purpose – such as in-room furnishings.

39. Give leftover food and/or amenities to charities.

40. Plant a garden and harvest organically-grown vegetables for your restaurant.

This is a a very Good and Generous Pop-Up store!

Chocolatier Anthon Berg recently enabled customers to pay with a good deed, rather than cash, at a pop-up location called The Generous Store.

Conceived by ad agency Robert/Boison & Like-minded, the project featured a temporary outlet in Denmark – open for one day only – which labeled each of its products with a task the consumer must perform in order to ‘buy’ the chocolate.

Designed to spread generosity, the tasks typically included a good deed to someone else, such as ‘Serve breakfast in bed to your loved one’ or ‘Help clean a friend’s house’.
Cashiers were replaced by staff carrying iPads, where chocolate-buyers could log into their Facebook accounts and pledge to carry out the favor via a branded post on their wall.

Anthon Berg was able to view the results of the promises when visitors to the store then posted pictures and comments on the company Facebook Page. The video below features footage from the pop-up shop:

The Generous Store’s innovative payment system, while only employed for one day, helped to portray Anthon Berg as a generous and socially-minded brand. An idea to adapt for your own projects, possibly over a longer period of time or in conjunction with a pay-what-you-want pricing system?

via Pop-up store sells chocolate for good deeds, not money | Springwise.

At Babochki Anticafé, patrons pay by the minute

At Babochki Anticafé consumers pay nothing for their refreshments. Instead, they arebabochki anticafe 1 charged by the minute for the time they spend there.

The Concept

The concept is quite simple yet striking: customers pay one ruble and 50 kopecks for each minute they stay. Drinks and snacks, on the other hand, are free.

Aiming to create a space where consumers can relax and pursue their favorite diversions, the venue offers tea, coffee and desserts at no charge, and patrons can bring their own refreshments as well. An assortment of board games are on hand for entertainment, meanwhile, as are Xbox games, wifi and a cinema hall.

As in our ECOFFEE’s projects, the café (or Anticafé) has been designed as a place where conversation is central and where people can meet and spend time together – a place where people pay for entertaining themselves.

via Free food and drinks at Moscow café, where patrons pay by the minute | Springwise.

NEW: Objects without barcodes scanned at supermarkets

Toshiba Tec has recently created the Object Recognition Scanner, which reads items without the use of barcodes.

According to the Japanese company, barcodes can sometimes fail to register with scanners in supermarkets, leading to longer waiting times for customers and requiring checkout assistants to enter the code by hand. DigInfo report that the Toshiba Tec scanner, which is still in development, uses alternative technology which scans items based on their appearance, doing away with the need for barcodes altogether.

This is particularly useful for fresh produce, where barcodes are often absent. The firm says the device processes items based on color and pattern and is nuanced enough to tell the difference between two types of apples. It can rapidly separate the object from its surroundings and can scan items when they are in motion.

The video below from DigInfo offers a demonstration of the device in action:

via Supermarket scanner recognizes objects without barcodes | Springwise.

Willing to enter the fastest growing tourism market? Come to the 20th HOSTECH in Istanbul!

Turkey ranked as Eighth Highest tourism earner in the word in 2010 and hosted 28,632,204 foreign tourist in its 3,379 hotels and holiday villages which has 786,453 bed capacity.

hostech by tusid

With its strategic location between Europe & Asia, Turkey offers a trading platform to the world’s hospitality industry players to faciliate the sourcing and selling of global quality products. Here other amazing facts about this fast growing market:

  • Total sales of large cooking appliances is 867 million USD and grow by 10% in retail volume terms and 13 % in current value terms in 2010.
  • Large cooking appliances is expected to grow by a 13 % volume CAGR and a 12 % constant value CAGR over the forecast period.
  • In 2010, durable goods retailers accounted for an 82% share of retail volume sales. Within durable goods retailers, electrical goods retailers independents held a 69% share of sales.
  • Small kitchen appliances (non-cooking) sales increase by 12% in both retail volume and current value terms in 2010 and is expected to grow by a 15% retail volume CAGR over the forecast period

Spanning over an area of 55.000 m2, HOSTECH by TUSİD, taking place fromMarch 28th to  April 1st at Istanbul CNR Expo, is expected to bring together 550 companies from 6 continent with 45,000 professionals mainly from Middle East, (CIS) Commonwealth of Independent States and Western Europe.

Main supporter of the 20th Hospitality Technologies Exhibition will be TUSID -Turkish Food Service, Laundry & Service Equipment Manufacturers and Businessmen Association. Fair also supported by KOSGEB – Small and Medium Sized Industry Development Organization (Turkey) TÜRSAB – Association of Turkish Travel Agencies (Turkey), TUROB – Touristic Hotels and Investors Association (Turkey) and TAFED – The Federation of Turkish Cooks (Turkey), SYRITEL -Societe Syrienne Des Hoteliers (Syria), IHA Israel Hotel Association (Israel) , FIHR – Romanian Hotel Industry Federation (Romania) , BHRA – Bulgarian Hotel and Restaurant Association (Bulgaria) and GHA – Greek Hotels Association (Greece)

As active  member of FCSI, FoodService Consultant Society International, I am glad to invite you to come and visit us at the FCSI booth – please do contact me norman|at|desita|dot|it to schedule a meeting.

Marks & Spencer Opens Sustainable Learning Store in India – Green Retail Decisions

Marks & Spencer (M&S) opened its first high street (main street) sustainable learning store in India at South Extension Market in Delhi – as part of the company’s drive to become the world’s most sustainable major retailer by 2015.

The three-floor, 20,000 square foot store hosts a range of sustainable construction and design features to reduce energy usage and waste, according to a company statement. The store will provide M&S with valuable insight into sustainable building practices in India, which it will use to support future projects in the country.

The store is one of only a few retail outlets in India to build to American standards: it has applied for a Gold LEED* rating, which recognizes its sustainable features including:

Heat transmitting glass, helping to maintain in-store temperatures and cut UV ray penetration by 90 percent

  • Solar reflective tiles that keep the store cool
  • Use of ENERGY STAR certified equipment
  • Energy meters to monitor the store’s energy performance
  • Rain water harvesting
  • Dedicated recycling bins
  • The use of rapidly renewable raw materials, such as engineered wood
  • Excellent public transport links and reserved parking spaces for car pools

“We’re delighted to open our new store at Delhi’s premier shopping destination,” said Yogesh Yadav, M&S Store Manager at South Extension Market. “It’s a pleasure to welcome customers across Delhi to our first sustainable high street store, which not only helps the environment but also provides us with invaluable learnings as we continue to build our presence in India.”

M&S has committed to opening two new sustainable learning stores in the UK each as a part of its “Plan A,” M&S’ environmental and ethical program, launched in 2007 and extended in March 2010. M&S opened its first sustainable learning store in Sheffield in April 2011, followed by its Stratford City store in London in September 2011. Plan A takes a holistic approach to sustainability focusing on involving customers, involving all areas of the business and tackling issues such as climate change, waste, raw materials, health and being a fair partner.

In November 2011, M&S opened its first international sustainable learning store at Market City Mall in Bangalore. The 20,000 square-foot clothing, home and gifts store features energy efficient lighting, using 15 per cent less energy, energy efficient air conditioning, water saving technology and high levels of construction waste has been recycled. The store is aiming for a LEED rating of Silver.

Marks & Spencer opened its first store in India in 2001 and in April 2008 signed a Joint Venture with Reliance Retail to form Marks & Spencer Reliance India Pvt Ltd. M&S now has 25 stores located in Delhi, Gurgaon, Noida, Amritsar, Mumbai, Pune, Kolkata, Bangalore, Chennai and Hyderabad.

via Marks & Spencer Opens Sustainable Learning Store in India – Green Retail Decisions.