Category Archives: retail

Subway Eco-Store Receives Silver LEED Certification

Subway Restaurants has been taking part in a lot of green initiatives lately – such as switching out thousands of incandescent bulbs for energy efficient ones. But the biggest thing they’re doing is building new restaurants according to the US Green Building Council Guidelines in an effort to receive LEED Certification.

Their first Eco Store in Kissimmee, Florida received a Silver Certification this week, by reducing its energy usage, water consumption, and waste production through more efficient equipment, and using more responsible practices. It’s estimated that the Subway Eco Store uses about 20% less energy than a standard Subway store would in a similar location. Look forward to two new Subway Eco Stores opening this week in North Carolina and Louisiana.

via Subway Eco-Store Receives Silver LEED Certification – Greener Ideal.

Tesco to free up shelf space with augmented reality trial | VIDEO

Tesco is trialling augmented reality technology in its stores and online offering as it looks to sell more bulky products, including consumer electronics, without sacrificing shelf space and to reduce returns.

Consumers can use the in-store technology to generate a 3D image of a product and find out its specifications by holding a product key or Tesco Direct catalogue up to a webcam.

The webcam is connected to a computer terminal, which will display the product information on a screen and remove the necessity for displaying the physical products on shelves.

Software for the technology has been developed by British-based Kishino.
http://www.youtube.com/watch?feature=player_embedded&v=S5QDRoxuHtk

Customers can choose to buy the product in-store or order it to be delivered to their homes via Tesco Direct if it is not in stock.

The strategy behind the concept is to integrate augmented reality into the everyday shopping experience.

Augmented reality-compatible computer terminals are being trialled in the entertainment and electronics sections of Tesco stores.

There are currently seven stores that have the augmented reality terminals in entertainment sections and five that have them in the electronics section.

Their locations include Wembley, Milton Keynes and Boreham Wood.

Some 40 products are being trialled in the augmented reality initiative including televisions and ‘Pirates of the Caribbean’ Lego.

The augmented reality technology will allow customers to spin the virtual TV around to see the connector points on the back and get an idea of the size of the television.

Tesco is also trialling the use of wi-fi in some of its stores, which it claims has been a success and is expected to be rolled out further.

Tesco will also encourage consumers to use the technology on their home computers by holding up the Tesco Direct catalogue to their webcams, after installing an augmented reality plug-in.

The supermarket chain also hopes the use of augmented reality on customers’ home desktops will reduce the number of returns, as customers can get an idea of the size of the product before ordering online.

The software requires a two-way camera meaning, it is currently only compatible with desktop computers or mobile devices that have the two-way capabilities, which includes the iPad and latest iPhones.

via Tesco to free up shelf space with augmented reality trial – Marketing news – Marketing magazine.

How fast is the Chinese market changing?

According to a recent McKinsey’s survey about Chinese consumers, Chinese have taken to consumerism with ease, embracing thousands of new products, services, and brands. Three findings stood out.

Even in the face of rising inflation, Chinese consumers are more confident this year than in 2010 about their financial prospects.

the survey shows that the number of respondents who choose to spend more—buying in greater quantities, more frequently, or more expensive items in a given category—is holding firm. Whereas last year’s survey showed that consumers offset higher spending in some categories by spending less in others, this year there appears to be much less rebalancing.

Among urban consumers, the number of first-time buyers—a group that has been a major driver of category growth in China—is declining. as so many products are now both available and within the financial reach of large numbers of consumers. Big variations in the importance of first-time buyers have opened up, depending on the category and geographic region. At the geographic level, the penetration of certain goods may be high in China’s more economically developed regions, but plenty of consumer-conversion opportunities remain in less developed ones, which the government has targeted for higher economic growth

 

Finally, although brand awareness is rising, we see little sign that brand loyalty is following suit. In fact, more and more consumers choose among a growing number of favorite brands. The survey shows the extent to which consumers value brands more than price or channel, largely because they believe that branded products are safer, of higher quality, and more reliable than nonbranded ones. But faith in brands still does not translate into brand loyalty. In fact, both the number of consumers who always choose from among a relatively small set of brands—whom we refer to as “repertoire loyalists”—and the number of brands in their repertoire continue to rise. The average Chinese consumer now chooses among three to five brands in any given category, compared with two to three brands two years ago. In some categories, such as apparel, where luxury brands have grown hugely popular, the contrast is sharper still.

To succeed in this environment, executives will need to understand where the growth prospects lie, both at the category level and in different geographic regions. Only then will companies be able to prioritize resources and tailor strategies appropriately, to strike a balance between building mass appeal and meeting the needs of specific consumer groups, to focus on perceived value rather than absolute price, to modernize marketing tools for the Internet age, and to embrace rapidly growing online sales channels quickly. Companies must have both the flexibility to adapt and the skills to innovate to keep in step with the Chinese market’s exciting development.

Waiting for the International Green Awards – Green Sheikh Exclusive

Launched in 2006 to critical acclaim, the INTERNATIONAL GREEN AWARDS™ were set up to recognise strategies that use creativity in an engaging and effective manner, leading to more sustainable outcomes. 

The event became more and more important and widely recognized, so that in 2010 it went completely global and this year it has expanded again and reorganized its categories by looking to support sustainable achievement right across Business, Government & Citizen initiatives that influence change to encompass 360° sustainability projects as well as encompassing it’s heritage to identify best practice with sustainability communications.

As we are demonstrating with this blog, sustainability has become more and more important for Business, and the International Green Awards will showcase the excellence in this field, awarding the Best Green International Business, the Best Green Entrepreneur, the Best Green Product Innovation.

The upcoming event will also see the presentation of the first ‘Green Celebrity Award’ recognizing the efforts of one global media figure to promote sustainability through their public profile.

The celebrity that will receive this award will become a reference for all those who want to actively live and act green. It would be interesting to know how the awarded nominee would like to see people inspired by his or her behavior: different consumer habits,  a come back to old traditional farming methods, recycling and upcycling as part of the daily consumer activities?

We asked this question to our ECOFFEE ambassador, the Green Sheikh, one of the Green  Celebrity Award nominees-and we would like to thank him publicly for his always being prompt to support our project.

“ Celebrities,  famous people and stars are citizen of the World, a world to love, to share and to fight for, no matter who you are or where you are from! Living as “down-to-earth” human beings is the truly and unique way to have a positive impact on people. We are all going set to go back to earth and to become part of it, therefore we should all be respectful to the real wealth and to the blessings from God.

Climate and environmental challenges are very important issues, and their importance should be especially addressed to our younger generations, raising their attention and bringing them into action thanks to more “down-to-earth” role models, whose footsteps can be easily followed.

We need to sustain and to inspire youths, so that they embrace sustainability in their present life style, and responsibility in their future jobs.  

Expeditions to the Antarctica or to the Amazon Forest or to the Grand Sahara or to any other harsh places in the world that had an environmental degradation which can affect us on the shorter or longer terms,  confirmed us the importance of being beyond just green. To witness the damages that had affected the natural resources such as habitats or wildlife areas means to learn, to explore and to appreciate more.

In my humble opinion,  celebrities’ sustainable leadership can influence the mega circle of world communities leaving a footprint – our “legacy” –  encouraging our young leaders/heroes/champions of tomorrow to transform the knowledge and practice they learn today into their future across many fields, thus continuing to pave the road to sustainability and contributing to a better peaceful and living world.”

You might find a little bit of ECOFFEE’s mission in what the Green Sheikh just stated above. That is that even small daily gestures can help spreading the importance of sustainability from the smaller community to a worldwide audience, no matter whether you are a celebrity or a young citizen.

Are pop-up stores a way for fighting retail recession?

We have already talked about pop-up stores a while ago, but a recent news about Walmart opening pop-up stores hit our attention not because of their being “pop-up”, but because the American giant decided to create small pop-up stores to face the upcoming holiday demand, driving it from a physical location (the pop-up store) to Walmart.com. While Walmart customers will be able to purchase high margin gift solutions directly from the store, they can also pick up items ordered from the retail giant’s website and pick them up in the store with no delivery charge under the Site-to-Store and Pick-Up Today programs.

The stores, located in Souther California,  which bear signs reading Walmart.com, opened November 2 and are expected to remain open through December 31. Unlike its recently launched Walmart Express or its Neighborhood Market small-format stores, this new concept does not feature food or other convenience products.

“This is just a small test we’re conducting during the holiday season to offer local customers easier, more convenient access to quality products at everyday low prices,” Wal-Mart spokesperson Lorenzo Lopez toldCSP Daily News. “These small stores, located in the Topanga Mall in West Los Angeles and Horton Plaza in San Diego, will offer customers access to more than one million general merchandise items currently available through Walmart.com.”

He added, “The store will display key holiday items such as toys, electronics, gaming and home theater. These items can be picked up at the Walmart.com store or nearest Walmart store via the Site to Store and Pick Up Today options. Products can also be delivered to customers’ homes via the standard shipping options currently available through Walmart.com. Customers will also have an opportunity to purchase a small selection of items at the store, mostly accessories.”

Lopez said, “We’re always looking for ways to better serve our customers, so it’s not uncommon for us to test different formats to learn how customers respond to products and services. These stores are just another way to give customers a continuous experience by bringing together our stores, our brand and our footprint through eCommerce.”

A growing number of shoppers are in fact using technology to research and purchase gifts. These test stores are an interesting way to let shoppers research and buy online with the option to “get it now.” The highly targeted assortment and short-term leases are a low-risk way for Walmart to reach new shoppers and capture shopping occasions it may not otherwise have access to. Maybe most importantly, the pop-up stores could drive shoppers that don’t currently shop at Walmart (or Walmart.com) to the retailer’s website.

What’s new at Mapic 2011?

From Nov.16th to 18th Cannes (France) will be become the capital of Retail estate thanks to 17th edition of MAPIC.

MAPIC 2010 attracted over 7,400 participants. As part of Reed MIDEM (along with MIPIM and MIPIM Asia), MAPIC boasts an unparalleled scale of opportunities via its business area, programme of conferences, onsite networking events and online community.

A couple of data regarding the 2010 edition:

  • 7,400 participants
  • 2,000 retailers
  • 100 local authorities
  • 750 investors
  • 67 countries
  • 646 exhibiting companies

As shown above, last year, MAPIC saw a 30% surge in retail attendance. 2,000 retailers across a wide range of categories gathered to find partners and spaces while gaining key insights on strategies and best practices. With big names attracting impressive projects and substantial investment euros, 2011 promises even more opportunity.

Retailers come to MAPIC to find the best international locations to expand and re-allocate their retail presence. They’re also on the lookout for strategic investors and partners to invest in their retail projects. MAPIC brings the best under one roof, offering visitors the chance to:

  • attend conference sessions to learn from successful and inspiring experts. 2011 conference highlights include: “Marks & Spencer’s new international strategy” with Jan Heere, Director of International at Marks & Spencer and “Innovative entrepreneurship for a successful business”with Mario Moretti Polegato, Geox Chairman.
  • Preview the future of retail at the MORE by MAPIC Pavilion and discover how new trends and technologies affect retail real estate.
  • Take part in Speed Matching sessions and  discover new development spots and business opportunities.
  • Boost network at a glance, discover new talents, and take unexpected steps to potential business, outside the exhibition zone, at our Power Meetings where master franchisees connect with high-profile retailers
  • Attend the MAPIC Awards  ceremony to celebrate excellence and innovation in retail real estate.

Among the many exhibiting companies you will find Adidas,  Golden Lady,  Etam, Starbucks Coffee, G-Star Raw, Apple, Triumph International AB, Geox, Asics, Subway, Abercrombie & Fitch and many many more.

Unfortunately, we will not be able to attend MAPIC, but we would like to know more from our readers attending MAPIC. Feel free to post news as comments to this post! Thanks!


Is self service the future of retail shopping? | VIDEO

Qthru is one of the many iPhone apps available enabling customers to scan barcodes and QR codes. What is interesting is that it also offers an opportunity to check out and pay thanks to the interaction with a check-out self service station at the local store.

The People’s Supermarket

Located in the heart of London this cooperative non-profit is unique. Managed and owned by the members, the shop operates on a membership system, it offers local and seasonal products for the lowest prices possible.

Design agency Unreal was responsible for developing its branding, with in mind the low budget constraint of the cooperative. For the people, by the people.

Set up in Spring 2010 by chef Arthur Potts-Dawson, retailer Kate Wickes-Bull and an army of others, The People’s Supermarket is a community-based shop that’s managed and owned by members and open to all. It’s based just around the corner from Unreal’s studio, on Lamb’s Conduit St, London WC1 and takes its format from the popular co-operative ‘Park Slope’ in Brooklyn, NYC.

In addition to the membership scheme, much of the produce in the shop is locally sourced, seasonal and sustainable, meaning they stock the best food at the lowest possible prices. The story of the supermarket will be broadcast in its own Channel 4 documentary, due to air in early 2011.

The People’s BrandAfter approaching the Supermarket to design some launch posters, we were tasked with developing the brand, which needed to reflect the co-op’s core values of being communal, affordable and democratic without appearing too virtuous or elitist. A full identity program was required including logo, stationery suite, advertising, packaging and brand guidelines.

(All photography shot on location at The People’s Supermarket by supermarket members Liz and Max of Haarala Hamilton photography. More information at http://www.thepeoplessupermarket.org & http://www.unreal-uk.com)

via The People’s Supermarket [Branding] | Trendland: Fashion Blog & Trend Magazine.

Carlsberg Italia introducing a sustainable innovation: Modular 20

Last Sept.28th, Carlsberg Italia has unveiled in Milan- Italy, an innovative technology that will revolutionize the distribution of beer in the Ho.Re.Ca business.  It is called Modular 20 and allows you to tap your beer without using the traditional carbon dioxide tank, with no loss in taste and froth compactness. In addition, the beer is no longer contained in traditional steel drums, but in fully recyclable PET containers – designed and manufactured by Carlsberg – less bulky and lighter to be transported. The beer keeps the its natural level of carbon dioxide, it is easier to be tapped  and, once the container has been opened, its excellent quality lasts up to 31 days.

This new system was presented at the Carlsberg Drink Different area, the first temporary shop of the Danish brand – now closed. The conference, chaired by the Italian journalist Alessandro Cecchi Paone, was attended by the CEO of Carlsberg Italy, Alberto Frausin, by Fabio Iraldo, Research Director at the Institute of Economics and Politics of Energy and
Environment (Iefe) at the Bocconi University, Cosimo Finzi, a researcher at AstraRicerche,  and Luca Giaccone, editor of the Guida alle Birre d’Italia (Italy’s Beer Guide) of Slow Food.

According to studies conducted by the Bocconi University, PET containers, compared to steel ones, reduce energy use by 21%, gas emissions by 28% and even the hazardous waste generated is 47% less than that one created in the manufacturing process of steel containers. If the quantity of total Carlsberg beer distributed in 2010 was conveyed in Modular 20 containers, the energy saved would be equivalent to that required for illuminate a stadium for 2,696 football matches. The benefits are significant, to which we must add that PET containers are recyclable, speed up the service, improve logistics and the handling of shipments.

With Modular 20,  Carlsberg Italy is the first beer company worldwide to have achieved the Environmental Product Declaration, ranked now first in the sector thanks to this  sustainable innovation. (Source: Greennews.info)

Italian restaurant chain discounts pull in consumer spend

The How Britain Eats survey, by Allegra Strategies, revealed that eating habits have changed over the past year, and are influenced by the fortunes of high-street brands.One of the key findings was the resurgence of Italian food.

It was identified as the countrys favourite national cuisine to eat out of home this year, having been third in 2010. Traditional British food occupied the top spot last year, but has dropped to number two.The reason for the change, according to Allegra Strategies, is the increased number of Italian restaurant chains, such as Zizzi, PizzaExpress, Carluccios and Jamies Italian, on the UKs high streets.

The study claimed that pizza chains, in particular, are benefiting from strong promotional activity, which can result in eating out becoming cheaper than eating at home. Another major finding of the study was that Marks & Spencers Meal for two for £10 deal was more popular than Tescos Meal for Two for £9 and Asdas Indian Meal for £4. One of the reasons for the popularity of such purchases, according to the study, is that they are cheaper than eating out or take-away, and are helped by the bottle of wine often available as part of such deals.

The research placed Sainsburys 18% ahead of Asda 15% in terms of consumer visit share. Tesco was confirmed as the dominant supermarket, with 31% share.Convenience emerged as the major motivator when consumers select their main food-shopping destination, ahead of value for money and ease of car parking, the survey found.Other considerations included the lure of special offers and whether the supermarket is a pleasant place to shop.The study was based on a survey of 2000 UK consumers.

via Italian restaurant chain discounts pull in consumer spend – Marketing news – Marketing magazine.