Tag Archives: USA

Hoppit: highly curated recommendations for restaurants based on ambience

Tourists already have a variety of options when trying to work out what to do based on their mood. In the US, UK and Canada the I Feel London site, which groups activities by participant mood — energetic, sophisticated, hungover — is one such example. hoppit

Taking a similar concept and applying it to restaurants, Hoppit is the first site to provide a dining-out search engine which filters its results based on the ambience of venues.

Based in Manhattan and currently available in 25 cities in the US, each restaurant in the Hoppit database is tagged with one of ten “vibes” or types of atmosphere. These include ‘classy & upscale’, ‘hipster’, ‘romantic’ and ‘cozy & quaint’, among others. Users can manage their search results based on these categories, as well as the type of people they will be dining with – whether friends, family, business associate or date — the food they would like to eat, and the noise volume they would like to experience. Hoppit then displays a list of the nearby restaurants suited to the user’s plans and mood.

The service uses “natural language processing technology and algorithms” to sort its data, which draws on existing online reviews. Search results are complemented by food and drink deals through sites such as Groupon and Gilt City, which are shown beside the restaurant options.

via Site helps users choose restaurants based on atmosphere | Springwise.

U.S.A Supermarket Food Trends for 2012

Americans love their foods – in supermarkets, on television, at restaurants and now even on their mobile phones.  But there is little doubt that in the coming years, we will continue to see food prices rise based on environmental conditions as well as higher production costs. 

Many of the savings tactics most shoppers deployed in 2007 as the recession began are still being used each time they shop for groceries – using coupons, frequent shopper cards, shopping lists, shopping at non-traditional foods stores and even trading down their choices to less expensive brands are part of the regular routine.  Following are the top ten food trends predicted for 2012, according to Supermarket Guru Phil Lempert.

TREND #1: FOOD PRICES

Look for consumers to shave costs by augmenting their recipes by decreasing the amount of the more expensive meats and seafood and adding more non-meat proteins that are filling and less expensive, including whole-wheat pasta, tofu, lentils, brown rice and vegetables to recipe.  Expect shoppers to use their mobile devices to calculate a price per portion cost rather than the unit price of individual products listed on the shelves. Just as the younger generation uses social networking as part of their everyday lives, expect this generation to be the “forever frugal consumer” using more coupons (higher than any other demographic) and searching for deals on line (63% spend 3 hours or more each week – double that of any other group).

TREND #2: SHARED FOOD EXPERIENCES

Apps like Foursquare, GoWalla, Living Social and Yelp have shown how “group” is better than “self.” Expect to see super food apps that bring previously unknown people together with common likes; to eat, prepare and shop together.

TREND #3: BOOMERS CONTINUE TO INFLUENCE

The generation of 76 million who started turning 65 years old last year will control 52% of the total $706 billion spend on groceries by 2015 – making them the largest food influencers and purchasers.  Expect supermarkets to cater to the Boomers, not only by offering the foods, beverages and services to satisfy their growing interest (and need) for health — but to take a good look at the physical shopping experience, to make sure that the aisles are wide, to lower the shelves and most importantly to make them feel welcome and respected.

TREND #4: INCREASED EMPHASIS ON ‘FARM-TO-FORK’

Shoppers have become increasingly interested in knowing where their food comes from and how it is produced, which is why 2012 will bring an added emphasis to a different kind of food celebrity — the farmer.   Expect to see more advertising and television programs starring these real food experts (vs. actors pretending to know their food).

TREND #5: THE END OF THE CHECKOUT LANE

Many shoppers are learning to appreciate the tech-savvy nature of self-checkout – the ability to compare prices at nearby retailers, cell phone scanners, in-store interactive media devices, QR codes, RFID and mobile coupons.  For many shoppers high-tech adds to personalization with suggested purchases and targeted offers based on their histories in the store, which is typically delivered in a functional way.

TREND #6: ETHNIC FOOD REVOLUTION

Food trucks are replacing gourmet and specialty stores as the channel to experiment and discover new food experiences — especially when it comes to ethnic foods.  More often than not, these ethnic food trucks are actually manned by descendants of the actual cuisines and cultures being offered; with the ability and knowledge to share the heritage and romance of the food — a benefit many shoppers have come to enjoy and expect from shopping at Farmers’ Markets for produce.

TREND #7: THE MALE SHOPPER

According to the Bureau of Labor Statistics, 41% of men are now doing the food preparation as compared to just about half that amount in 2003.  Because of the economy, more men are at home, suggesting there is an opportunity for marketers to engage men who are taking on the role of family caregiver.

TREND #8: EATING AT HOME, WITH A TWIST

With continued pressure on the economy more men and women will be choosing to eat at home to save money, which has happened before – but this time around expect a twist. Think of it as Xtreme Home Cooking where, following the lead of Extreme Couponers, these everyday cooks pride themselves on making the most for the least.  Look for food groups to form that cook together, crowd sourcing in the kitchen if you will, with the same primary focus on cost – shopping, cooking, eating and storing leftovers in bulk.

TREND #9: REDUCED SUGAR INTAKE

Sugar has been an ingredient that has been the center of a lot of debates, especially as the latest update on the Dietary Guidelines for Americans recommends reducing the amount of added sugars of all kinds (especially in soft drinks.)  Look for reduced-sugar products to be the biggest health claim in the coming year along with a revised Nutrition Facts Panel.

TREND #10: THE SOUND OF FOOD

Consumers judge the readiness of foods like microwave popcorn or burgers on the grill by the sounds that these foods make. They judge the freshness of carbonated beverages based on the sound of the gas escaping the container as it opens, and the duration of the sound of the bubbles as they pour. Multisensory perception will be one of the new “food sciences” in 2012 as psychologists and food scientists join forces to design, create and influence the sounds of our foods to convey freshness, taste and even health attributes.

via Supermarket Guru Predicts Top Ten Food Trends for 2012 | Marketing Forecast from Ad-ology.

Subway Eco-Store Receives Silver LEED Certification

Subway Restaurants has been taking part in a lot of green initiatives lately – such as switching out thousands of incandescent bulbs for energy efficient ones. But the biggest thing they’re doing is building new restaurants according to the US Green Building Council Guidelines in an effort to receive LEED Certification.

Their first Eco Store in Kissimmee, Florida received a Silver Certification this week, by reducing its energy usage, water consumption, and waste production through more efficient equipment, and using more responsible practices. It’s estimated that the Subway Eco Store uses about 20% less energy than a standard Subway store would in a similar location. Look forward to two new Subway Eco Stores opening this week in North Carolina and Louisiana.

via Subway Eco-Store Receives Silver LEED Certification – Greener Ideal.

A comparative analysis about Multichannel Retail in US and UK

Last month Econsultancy surveyed 2,000 consumers in the UK and 2,000 consumers in the US, to unearth attitudes to multichannel shopping and service.

The majority of consumers would find it useful to have a choice of retail channels, and a significant 33.5% felt this was very important. The results were very similar for both US and UK respondents, so the charts show aggregated data.

How important is it to be able to purchase from a retailer using different channels?

Quite a difference between US and UK consumers, with the latter far more likely to reserve items for in-store collection. Many of the biggest multichannel retailers in the UK are offering this service, (Argos, John Lewis, Halfords etc) with some success. For example, Argos’ multichannel sales grew to £1.9bn in the year up to February 26 2011, representing almost half (46%) of its total sales. The reserve and collect iPhone app accounted for 1% of total sales.

Do you reserve products online before collecting them from an offline store?

The use of mobile when shopping offline represents a growing challenge for retailers, as these stats show.

Use of Mobile Websites

US consumers are slightly more likely to use barcode scanners and compare prices via mobile, but a significant minority of US and UK respondents are using mobile as an offline shopping aid. Multichannel returns The vast majority of both US and UK respondents expect to be able to return items bought online to a local store.

However, as Snow Valley’s recent Online Returns Report found, just half of the multichannel retailers studied allow customers to do this. 

If you buy something online, do you expect to be able to return it to a local store?

Use of catalogues Percentage of customers that have used catalogues at least once in the past year before buying online or in store – aggregated US and UK results. (Source: Econsultancy)

Introducing the Eco-Scale rating system for cleaning products

Wholefoods has recently introduced its new Eco-Scale rating system, a color-coded system under which products will be rated, red, orange, yellow or green based on the sp

ecific set of environmental and sourcing standards each product meets.

The company said it is committed to working with vendors to evaluate and independently audit every product in its cleaning category.  Red-rated products do not meet the Eco-Scale standards and will not be sold at Whole Foods Market.

Naturally, the green color code is the highest possible rating, ensuring that products have all of these features:

  • ✓ Full transparency, disclosure of ingredients on packaging by April 2012
  • ✓ Independent 3rd party verified compliance to standards
  • ✓ No ingredients with significant environmental or safety concerns
  • ✓ No formaldehyde-donors, preservatives which have the potential to release formaldehyde
  • ✓ No phosphates, chlorine, or synthetic colors
  • ✓ No animal testing
  • ✓ 100% natural fragrances
  • ✓ No ingredients with moderate environmental or safety concerns
  • ✓ No DEA, MEA or TEA—surfactants that have the potential to contain nitrosamines and other impurities
  • ✓ No synthetic, petroleum-derived thickeners made from nonrenewable sources
  • ✓ Only 100% natural ingredients
  • ✓ No petroleum- derived ingredients

Under current law, manufacturers do not have to disclose all ingredients in cleaning products. Under the Eco-Scale Rating System, Whole Foods Market’s household cleaning vendors will be required to list every ingredient on product packaging. To ensure compliance of the standards, all products will be audited through an independent third-party for verification before they are color-rated and labeled on shelves.

“Shoppers have a right to know what’s actually in the products they use to clean their homes,” said Jim Speirs, global vice president of procurement for Whole Foods Market. “We’ve always carefully monitored ingredients. Now, with Eco-Scale, we’re able to help shoppers buy eco-friendly products with confidence and provide safer alternatives for their households and for the planet as a whole.”

What is striking in fact is that almost three out of four (73 percent) adults falsely believe that the U.S.  government requires household cleaning products to provide a list of ingredients on the label, according to an online survey commissioned by Whole Foods and conducted by Harris Interactive in April among 2,483 U.S. adults aged 18 and older. Another two-thirds (64 percent) believe that many household cleaning brands opt to disclose the full list of ingredients on packaging, when in fact few provide this information on product labels. (Source: GreenRetail decisions, Wholefoods)