A couple of days ago Appolicious published an interesting article about the increasing number of mobile Apps for fast food restaurants and their being mostly not useful. Many are the apps listed, from Taco Bell to McDonald’s.
All these chains offers accurate information on the internet but extremely bare bones restaurant locator apps. In McDonalds’ defense, at least their app offers information on getting a career with McD’s, along with some nutritional information. Burger King’s lack of an app caught everybody by surprise because they have been so good with marketing their products through games via the Xbox 360 for years that you expected something that appealing on the apps side too.
Useful functionalities and entertainment are a must for nowadays apps, especially in a field – the one of Ho.Re.Ca – where interaction and service have always been a key factor to achieve a high customer satisfaction. Add that customers now are spoiled with information: they love to get informed about the brand and the goods they are going to purchase, about the environment where they are sitting, about the other customers comments and opinions about the “experience” they are going to go through.
We discussed this subject with our partners, a team of skilled UX designers, in order to create a useful, entertaining and carefully designed iPhone/iPad app for DESITA’s Retail and Ho.Re.Ca customers, delivering not only a great user experience but also the sustainability and responsibility messages which are ECOFFEE’s own. Brainstorming led to the first draft of what is set to become the ECOFFEE mobile experience, the perfect blend among social marketing, in-store advertising and a great user experience to create a stronger bond among the brand, the consumer and the brand’ sustainability and responsibility strategies. Please inquire us directly for further information firstname.lastname@example.org