Ferrero, followed by BMW, and Barilla, are the company whose brand reputation has been rated the best one in Italy by the last “Reputation Pulse 2011″survey, the most important and extensive national research about company reputation conducted by the Reputation Institute in partnership with Doxa. The Reputation Institute, the main structure at a worldwide level dealing with issues such as corporate branding and reputation management, has been helping in the last 15 years more than 200 companies to measure, understand and enhance their potential in terms of reputation.
Every year the Institute carries out a research at a global level about company reputation and the factors affecting it, surveying more than 1500 companies from 32 countries. The Reputation Pulse Italy is produced in partnership with Doxa and examines more than 120 companies operating in Italy ranking them following a reputation criteria, with a score ranging from 1 to 100. The survey had been carried during the first three months of 2011, with more than 3,000 people interviewed.
So this year is Ferrero standing at the top step of the podium (with a score of 81.68), closely followed by BMW (81.19) and Barilla (81.16), with only three companies achieving a score of ” reputation of excellence “(over 80). Further down the rankings there are companies like Armani (78.90) ranked fifth, Luxottica (75.56) eight, Coop (73.54) fifteenth, Pirelli (72.55) 17th, followed immediately by Benetton (72.42), 18th. The “top 20” companies outweigh the positive threshold of 70 points, the remaining companies are hardly reaching that level: of the 124 firms surveyed, only 30% are showing a score higher than 70.
The 2011 survey considered only the companies amont the 100 rated in Mediobanca’s annual report about the “Leading Italian Companies”. The Pulse Reputation Italy survey has also expressed an evaluation in terms of gain or loss of reputation as compared to year 2010: Alitalia sees the highest score reputation increase (+12.8 points), followed by Intesa Sanpaolo (+ 7.1) and Unipol (+6.5). Mediaset (-10.7) with Lottomatica (-10.6) and Mediolanum (-10.2) are the protagonists of the worst loss of reputation, with a drop of about 10 points compared to 2010.
“Corporate reputation – said Michele Tesoro-Tess, head of the Reputation Institute in Italy (Advice dept.) – has a primary strategic importance for companies: when positive, can be a source of value, but if it is weak or negative it can make the company vulnerable. ” “We analyzed – adds Guido Argieri responsible for the Reputation Institute in Italy (Research dept.) – that in Italy more than 50% of the public has a favorable attitude toward the first three companies in our ranking, leading to consumers to be more willing to accept any increase in prices or tariffs applied to these three companies products.” (Source: Purpleandnoise)