Does sustainability pays? Yes

Whenever I talk with a client about sustainability, a question arises “Does sustainability pay?”. The answer is with no doubt YES! There are researches available online showing that when customers are offered a choice, they do prefer eco-friendly products and “punish” not so sustainable brands asking a much lower price. Obviously, what companies willing to invest in sustainability must understand is that a sustainable strategy goes hand in hand with a communication strategy – otherwise consumers will not perceive the added value during the purchasing process.

A recent survey conducted by the Uk consumer organisation “Which?” showed that between 74% and 96% of the people surveyed were unaware of the big names behind 10 popular ethical brands. And, once they found out, of those whose opinion changed, more had a negative reaction than a positive one. “Consumers are being misled,” said one respondent while another commented: “I feel conned.” One reason behind this negative reaction is that interviewed were worried about large companies being more concerned with profits than ethics.

What manufacturers must really understand is that consumers are willing to buy sustainable products but at the same time are going to punish any non-ethical behaviour by asking for a very reduced price. The future of retail and of sustainability lies in the ability of producers to understand this and to act accordingly.

About Norman Cescut

I love my job because I simply believe in what I do and I love to do it. I love traveling, both for business and pleasure. Meeting different people and cultures has always fascinated me, it enriches me. I love laughing, enjoying good food, my BBQ is highly appreciated by all of them. I love dancing and I love taking portraits. I’m in love with life. . - Owner & CEO at DESITA, the International Retail & Foodservice Consultancy Company specialized in shop concept design, franchising and sustainability. - Vice President, National and International Coordinator of IREF Italia, the European Franchise & Partnership Network Organization. - MENAFA Ambassador to Italy (Middle East and North Africa Franchise Association) - International Franchise Academy member and part of its Knowledge Tank. - Creator & founder of ECOFFEE the sustainable coffee shop project & related sustainable entrepreneurship platform. - Representative for the sustainable business in Italy of HH Abdul Aziz bin Ali Al Nuaimi, aka “Green Sheikh”, member of the Ruling Family of the Emirate of Ajman – UAE.

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