Tag Archives: consumers

Multichannel retail strategy survey: the high street is central

The stats come from Shoppercentric’s ‘Shopping in a Multichannel World’ survey, and the results show that customers are using a wide variety of channels. Mary Portas may have managed to produce a retail review containing just three references to digital, … Continue reading

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A more natural Coles for healthier consumers

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Despite extensive research conducted by the Food Standards Australia proving there are no adverse affects to consuming products with added MSG (monosodium glutamate) and artificial colourings, Coles has removed both ingredients in direct response to consumer concerns. Lydia Buchtmann, communication … Continue reading

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A new Kinetic-based tool to track shoppers interactions

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Nintendo’s Wii platform has already sparked applications well beyond the world of gaming, so it’s not entirely surprising to see Microsoft’s Kinect do much the same thing. Enter Shopperception, a Kinect-based tracking system that gathers data on shoppers’ interactions with … Continue reading

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Will Sustainability be mainstream by 2020? New Report says yes.

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Household brands and retailers will play a key role in supporting sustainable lifestyles, helping them become mainstream by 2020, according to a new study. Sainsbury’s and Unilever launched the Consumer Futures 2020 research in partnership with Forum for the Future, … Continue reading

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Are virtual walls the future of retail?

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The use of digital technology to enhance high-street shopping took a step forward last month when Ocado and Tesco unveiled initiatives aimed at creating a seamless retail experience. Ocado opened a pop-up shop in London’s One New Change shopping centre … Continue reading

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A comparative analysis about Multichannel Retail in US and UK

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Last month Econsultancy surveyed 2,000 consumers in the UK and 2,000 consumers in the US, to unearth attitudes to multichannel shopping and service. The majority of consumers would find it useful to have a choice of retail channels, and a … Continue reading

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How to engage consumers?

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Dealing with customer engagement has never been easy – especially today when customers are all inter-connected and receive all kind of information from all kind of media. This is why the rules that apply to old media such as TV … Continue reading

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Where are Retail’s Hottest Emerging Markets?

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Wondering whether to open your new fashion store in China or in Brazil but you don’t have any clue? The annual A.T. Kerney’s Retail Index  provides you with a detailed list of the most emerging countries for apparel retail. The … Continue reading

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Sustainability in Italy: what big retail players are doing.

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Italians are virtuous, with a constantly growing attention towards the environment among young people. This is the picture that emerges from the research about Italian Sustainability and emerging lifestyles: 2,500 interviews, a sample of the Italian population aged between 15 … Continue reading

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Mobile consumers do prefer in-store purchasing, a research says.

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According to JiWire’s research 79% of mobile consumers are ‘comfortable’ making purchases from smartphones or tables, even for products over the $1,000 threshold. Mobile shoppers are most likely to make purchases under the $1,000 threshold with about half saying they’ve … Continue reading

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